09/2014 – 01/2016
Intel Corporation (Internet of Things Group)
User Experience / User Interface (UX/UI) Designer – Business Systems Analyst – Technical Writer
- For data analytics web-based SaaS cloud applications, industrial sensors, and Internet of Things gateways (real time condition monitoring solution for industrial machinery), effectively provided documentation solutions to user experience, software development, and business analysis teams to communicate requirements and specifications to collocated and offshore software developers
- Contributed to reduced development time, improved consistency of visual and interactive style and brand compliance, elevated quality of user experience, and increased customer satisfaction
- Facilitated collaborative design sessions with product owner, product manager, user experience team, and software developers to identify, document, and improve upon software features
- Configure, implemented, and maintained JIRA, Confluence, and BitBucket solution for project management of cross-functional Agile development teams that included subject matter experts, solution architects, DevOps, software developers, user experience designers, and testers
- Analyzed and documented JIRA and Confluence usage patterns to recommend improvements
- Produced software functional requirements and specifications, non-functional requirements, stakeholder requirements, technical specifications and requirements, user requirements, operational specifications, workflows, use cases, requirements, user stories, and acceptance criteria for collocated and offshore teams
- Designed web application user interface (created mockups, wireframes, prototypes)
- Documented user interface design specifications and requirements
- Performed requirements analyses and gap analyses for documentation and other deliverables
- Configured and implemented MadCap Flare Software solution along with approach, methodology, and processes for single-source development of end-user documentation
- Developed instructional materials and training documentation (online help system, user manuals, lesson plans, slide decks, instructor and training guides, reference guides, application notes)
- Developed processes and procedures for maintenance of documentation files