change leader
problem solver
experience designer
team culture builder
collaboration facilitator
Hello, I am
Lynne Marie O’Connor
Project Management
Business Systems Analysis
Content Management and Design
Technical and Strategic Communications
I facilitate success in collaboration
to design and optimize experience-first systems and processes, specializing in solving problems through strategic communications, program-product-project management, team culture, and engagement.
Cultural Liaison • Writer • Editor
technical documentation, help systems, white papers, video tutorials, technical illustration, web content, blog articles, promotional content
Multimedia Content Producer • UX • Branding and Style
print and digital media, user interface design, video and audio post-production
Developer • Designer • Administrator
large-scale communications projects, websites, blogs, video/audio production
Trusted by
I am a seasoned professional with over fifteen years of strategic and tactical experience in technical communications, business systems analysis, and project management.
I have successfully collaborated with major organizations like Microsoft, Intel, and American Express to drive impactful IT initiatives. My expertise lies in facilitating cross-functional team cooperation, applying Agile and waterfall methodologies, and developing user-centric documentation and business solutions.
I am highly skilled in leveraging tools like Atlassian Jira and Confluence to streamline workflows, improve system efficiency, and ensure clear communication across technical and non-technical stakeholders.
Recommended by
Education and Certifications
Augustine Institute: M.A. Pastoral Theology (in progress)
Professional Christian Coaching Institute: International Coaching Federation credentials (in progress)
Arizona State University: B.S. Business Marketing (minor: Computer Science Engineering)
UC Davis PMP® Exam Prep Boot Camp, PMI® PMP® Certification (pending)
SANS SEC401: Security Essentials: Network, Endpoint, and Cloud GIAC Security Essentials (GSEC) Certification (pending)
Microsoft 365 Power Platform Power Apps, Power Automate Robotic Process Automation (RPA)
Tableau Analyst, Author Certification, Tableau Desktop I: Fundamentals
ITIL® IT Service Management Certification (Axelos), ITIL 2011® Foundation (Navvia)