10/2016 to 01/2017
Cornerstone Advisors (consultancy for small to medium banks and credit unions)
Content Director – Project Manager – Technical Writer – Business Systems Analyst
- Assisted in Agile project management of cross-functional teams that included subject matter experts, solution architects, website developers, testers, and operational/administrative staff during website launch
- Developed and implemented SEO Rollout Plan for website relaunch
- Evaluated, recommended, and implemented project management Software-as-a-Service (SaaS) tools
- Developed issue reporting and bug tracking system, processes, and procedures for website post-launch
- Performed analysis of marketing processes and made recommendations for improvement
- Conducted user research; proposed solutions to resolve external communications branding and style issues
- Developed annual reports, white papers, employee handbook